As much as we’re looking forward to seeing some familiar faces back in our branches, the hi-fives and handshakes will be on-hold for now!
To ensure the safety of you and our teams, you’ll notice some changes when you visit these branches. This includes:
We will work to get through everyone’s orders as quickly as possible, but you may find that you have to queue on arrival.
Update to trading times
All merchant branches will trade from 7am – 4pm, Monday-Friday*. Branches will remain closed on Saturdays for now.
*Our Fordingbridge branch will open from 7:30am. Our tool centres are also operating at different hours, click here for more information.
Branches are still taking orders for delivery or pre-booked collection. These will continue to happen contact-free. Please contact your local branch to place your order.
If you have a question about the way we are trading, we may have answered it in our Trading FAQ.
How we're trading safely
To keep trading as safe as possible for all of us, we’ve put some additional safety measures in place. This includes keeping a safe distance, washing our hands and keeping it clean! Click here for more information.
Our showrooms are back too!
Is it time to revisit those kitchen and bathroom plans? Our showrooms have re-opened for pre-booked design appointments.
Are you shielding or unable to come into the showroom? Our awesome design team can also hold video appointments.
Click here to contact your local showroom to make an appointment.
5 weeks ago, we re-opened our branches to account holders for deliveries and pre-booked collections only.
Since then, our team’s been working hard to put new safety measures in place.
I’m delighted that we’re now able to help everyone build. All Elliotts branches are now fully open to both our trade and retail customers.
Your experience in branch will be a little different to before. But you'll still be dealing with the same friendly faces...just from a little further away.
There’s more details on our website about the steps we’re taking to trade safely.
Huge thanks to our brilliant team for their hard work. I’m incredibly proud of how everyone’s pulled together.
And thank you for your patience. We're looking forward to helping you build.
Stay safe!
