We're back!

Sunday, June 7, 2020 - 11:19
Our branches are open | Elliotts
Elliotts Tadley | Trading safely | Outside branch

All branches are now open to the trade and public for:


  • Counter sales
  • Pre-booked collections
  • Deliveries


As much as we’re looking forward to seeing some familiar faces back in our branches, the hi-fives and handshakes will be on-hold for now!


To ensure the safety of you and our teams, you’ll notice some changes when you visit these branches. This includes:

  • Social-distanced queueing outside of the branch
  • Hand sanitising station as you enter the branch (we ask that all customers use this)
  • Plastic screening at the counters with distanced ordering – so you’ll still be greeted by the same smiling faces, just a little further away.


We will work to get through everyone’s orders as quickly as possible, but you may find that you have to queue on arrival.

Elliotts Tadley | Trading safely | Outside branch

Elliotts Fordingbridge | Trading safely | Sanitising station

Elliotts Fordingbridge | Trading safely | Protective screening


Update to trading times 

All merchant branches will trade from 7am – 4pm, Monday-Friday*. Branches will remain closed on Saturdays for now. 


*Our Fordingbridge branch will open from 7:30am. Our tool centres are also operating at different hours, click here for more information.


Branches are still taking orders for delivery or pre-booked collection. These will continue to happen contact-free. Please contact your local branch to place your order. 


If you have a question about the way we are trading, we may have answered it in our Trading FAQ


How we're trading safely

To keep trading as safe as possible for all of us, we’ve put some additional safety measures in place. This includes keeping a safe distance, washing our hands and keeping it clean! Click here for more information. 


Our showrooms are back too!

Is it time to revisit those kitchen and bathroom plans? Our showrooms have re-opened for pre-booked design appointments.


Are you shielding or unable to come into the showroom? Our awesome design team can also hold video appointments.


Click here to contact your local showroom to make an appointment.

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