Welcome to our new website! More products are being added every week but if you can't find what you need contact your local branch

If you’d like to return your goods, or part of your goods, please contact your local Elliotts branch to arrange this.  

If you no longer need a product you ordered:  

  • At our discretion, collection of goods may be subject to a charge equal to that of the original delivery charge  
  • There may be an additional charge to collect from some locations or for some product types due to distance and/or handling requirements   
  • At our discretion, returns may be subject to a restocking charge 

 

Non-returnable goods

Unless faulty or delivered by accident, we will not accept returns for the following:  

  • Rapidly deteriorating products, such as turf or plants   
  • Perishable goods, such as cement or plaster  
  • Goods not suitable for return due to health and hygiene reasons  
  • Goods which have been cut, made to measure or customised in some way  
  • Goods which have become mixed inseparably after being provided  
  • Gift cards  
  • Out of date products  
  • Goods which have been removed from their original packaging and no longer in good sellable condition 

Call us for expert help and advice - 023 8038 5300. Lines open 9am - 5pm Monday to Saturday