Assistant Branch Manager

With the support of the Branch Manager, you will be responsible for the effective day to day running of the branch.

Reporting to: 
Branch Manager
42.5 hours per week. Branch opening hours are 7.30am-5.00pm, Monday to Friday (flexibility will be required with start/finish times to cover opening hours), plus some Saturday mornings on a rota
Closing date: 
Duties and Responsibilities:
  • Deputising for the Branch Manager
  • Ensuring high standards of Customer Service are met throughout the branch operation
  • Support margin improvement and ensure costs are challenged and controlled to maximise profitability
  • Ownership of branch operations (Health and safety and vehicle management)
  • Assisting with merchandising, stock control & stock ordering
  • Key holder responsibilities
  • Helping in all areas of the branch operation as necessary
  • Support efficient running of the telephone sales office:
    • Help create a proactive and sales orientated culture
    • Oversee effective support to the external sales representative
    • Supervising the raising of quotes, orders and the sourcing of non-standard products and price negotiation
    • Contribute to answering phones in the sales office - responding to a wide range of queries from customers (both trade and retail)

  • You will need to be highly organised with efficient time management and the ability to prioritise accordingly
  • You will need to be confident, and sales focused, be adept at decision making, with excellent interpersonal skills
  • You will be able to demonstrate effective leadership skills; delegation, leading by example, professionalism
  • Previous experience at a similar level and a good understanding of branch operations in a builders merchant is preferred, or alternatively experience in a related industry
  • Proactive and enthusiastic attitude
  • Sound knowledge of building materials, both heavy and light side is preferable, but training can be provided
  • Working knowledge of MS Office

Application Form

Share this page with friends